TWU Member Viewpoint Survey
The members are our union. It is important for us to know your viewpoints and ideas. This information will better enable the union to effectively represent each member. Please take a few moments to complete this membership survey.
In your opinion, what are the three most important services the union does for you?
Grievance and Arbitration handling
Inform you about issues that affect you as a worker and union member
Helps provide a safe work place
Provides a pension plan for you
Lobbies for new or improved legislation
Negotiates better working conditions
Provides protection from harassment and discrimination
Provides job security
What is the one thing you like best about being a member of your union?
How would you rate the overall job the union does in representing you?
What is your main source of information from the union?
The TWU website
Your local's website
Do you feel that the union is keeping up with the changes occurring in the company?
Do you attend your local membership meetings?
If you have not attended a membership meeting in the past six months, please state why?
Not interested in attending
Would you like to see your local membership meetings changed?
Yes, change the meeting date
Yes, change the meeting time
Yes, change the meeting format
No, do not change the meeting
How often do you talk with your shop steward about a work-related or union-related matter?
Often (approximately once a week)
Sometimes (approximately once a month)
Rarely (approximately once every few months)
There is no shop steward in my area
When you have needed help from a local union officer, was one available?
I have never required help from a local union officer
Are your telephone calls returned when you call your Business Agent?
I have never had to call my Business Agent
What areas, if any, do you feel the union should improve upon?
Communication with members
Programs to get more members involved
Handling of grievances
Shop Steward programs
Health and Safety matters
Keeping up with changes in the workplace
Do you feel your stewards are well informed about contractual matters?
Do you feel that shop stewards are well trained in the handling of grievances?
If you answered "No" to either question #13 or #14, please answer the following:
Do you feel your shop steward would benefit from attending a shop steward training course?
Did you vote in the last election of your local union officers?
If you answered no, why didn't you vote?
Have you read your current collective agreement?
No, I have not read any part of it
Yes, I have read parts of it
Yes, I have read the entire collective agreement
Do you think you would be better off if more workers in the company were union members?
In your opinion, who has the most responsibility for convincing the non-members (rand) to join the union?
Each member who works alongside the non-members
Executive council members
Organizers hired by the union
Why do you think the non-members do not belong to the union?
They don't know the benefits of being a union members
They see no benefit in joining the union
What province do you work in?
What age group do you belong in?
29 and under
30 to 39
40 to 49
50 and over
What area do you work in?
Any additional thoughts, comments, or suggestions you would like to share?