| 2020/08/07 |
-
1. Records and Data Accuracy (Edmonton)
2. Customer Helpl Rep. Tier I
3. IT Support Tier I (Burnaby)
4. Business Service Desk Voice Repair (Montreal)
|
TELUS International |
| 2020/07/10 |
- Business Solutions work:
1. Mass provisioning
2. contract renewals
3. ad-hoc reporting
4. credits
|
TELUS International |
| 2020/06/17 |
- Contracting out Managed Desktop Systems
|
Partners |
| 2020/05/01 |
- Contracting out administrative/manual data entry performed by Client Service Operations (CSO)
|
TELUS International |
| 2020/04/21 |
- Contracting out Internal Structured Cable
|
Appropriate vendors |
| 2020/03/17 |
- Contracting out call centre work (Koodo Mobile)
|
Canadian based third party call-centre |
| 2020/10/17 |
- Provisioning work brought about by LCD with Department of National Defence
|
|
| 2020/07/27 |
- Provisioning work brought about by LCD with Western Canada Lottery Corp
|
|
| 2020/07/26 |
- Document Services on Viking Way in Richmond, BC
|
|
| 2020/06/25 |
- Tier 1 Internal SPOC support
|
TELUS International |
| 2020/06/20 |
- Basic Toll Free,
- ID Code set-up,
- Transfer of Business Ownership (SBS and Emerging accounts),
- portion of Business Billing Inquiries
|
TELUS International |
| 2020/06/12 |
- portion of Mobility call centre,
|
TELUS International |
| 2020/05/28 |
- portion of Wireless Business Solutions (WBS) client care
|
Local dealerships - Calgary, Edmonton and Vancouver |
| 2020/05/14 |
- Legacy order assignment,
- D order assignment,
- assignment of updates and cancels,
- activations,
- RIT,
- AIN,
- intercepts
|
TELUS International |
| 2020/05/02 |
- auditing inventory of cable
|
Tenold |
| 2020/11/17 |
- registration of basic, mass market contracts
|
TELUS International |
| 2020/11/10 |
- Utilities Invoice Payment
|
|
| 2020/11/01 |
|
TELUS International |
| 2020/09/11 |
- Recovery of Radio Equipment and associated infrastructure,
- Payphone installation and Maintenance
|
|
| 2020/08/23 |
|
Contract Staff to end of 2007 |
| 2020/07/18 |
- Imaging new desktop and laptop computers,
- installation of New/Replacement Desktop and Laptop computers, printers, monitors and peripherals,
- diagnostic and hardware repairs of desktop and laptop computers, printers, monitors and peripherals
|
Contract partners |
| 2020/06/02 |
- broadband build program AB and BC,(further to January 16, 2021 notification)
|
Nokia (strategic partnership) |
| 2020/05/25 |
- At Home Agents Setup:
- Installation/configuration of software/hardware,
- Replacement of hardware/software as required,
- IT support during installation of home office
|
|
| 2020/03/21 |
- certifications of handsets
|
Consultants (March 23 - September 30, 2020 |
| 2020/03/20 |
- Construction-Aerial/underground,
- Placing/Splicing -fibre and Copper,
- Outside plant design,
- Pole contacts
|
Appropriate BC vendors |
| 2020/03/02 |
|
Appropriate BC vendors |
| 2020/02/27 |
- Network translation Design
|
Appropriate BC vendors |
| 2021/01/16 |
- Retail Directory Assistance
|
External supplier |
| 2021/01/16 |
- TELUS Consumer Solutions:
- Manual order processing,
- Image data clean up,
- Outbound sales
|
|
| 2021/01/16 |
- Fleet operations,
- Supply operations- Investment Recovery Group, Warehousing and internal distribution and mail operations,
- Real estate- Building maintenance service and trades,
- Travel services,
- forms control and copy administration,
- Equipment repair operations- printed circuit cards, voice and radio telephone sets, test equipment,
- Cable cutting,
- Telephone booth construction and repair,
- Custom manufacturing shops,
- Coin collecting,
- Contract Services clerical support,
- Services Purchase Order administration
- Installation and Repair,
- Construction,
- Various electrical functions,
- Various Clerical Administration functions
|
|
| 2021/01/10 |
- TELUS BC:
- Tower Construction,
- Antenna and Transmission Line Installation,
- Electrical Work,
- Equipment Installation
|
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